Privacy Policy | Aether Fire Protech

Privacy Policy

Aether Fire Protech — Last Updated: July 9, 2026

Aether Fire Protech is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a service, or communicate with us.

INFORMATION WE COLLECT

We collect information you provide directly including: full name, property address, email address, phone number, approximate property size, payment information (processed via Stripe), and signed agreement records (via DocuSign). We also collect information automatically including IP address, browser type, device type, pages visited, and cookies.

HOW WE USE YOUR INFORMATION

We use your information to:

—Provide and fulfill services
—Process payments
—Send booking confirmations, pre-treatment checklists, reminders, and receipts
—Send your service agreement via DocuSign
—Maintain service records
—Improve our services
—Respond to inquiries
—Comply with FAA regulations and California law
—Send marketing communications (with consent)
—Prevent fraud
HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share information only with:

—Stripe (payments)
—Acuity Scheduling (appointments)
—DocuSign (agreements)
—Zapier (automation)
—Squarespace (website)
—Ag-Bee LLC (38919 Mesa Road, Temecula, CA 92592 — licensed treatment subcontractor)

We may also disclose information as required by law or court order.

CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have the right to:

—Know what personal information we collect
—Delete their personal information
—Correct inaccurate information
—Opt out of the sale of personal information (we do not sell data)
—Receive Non-Discriminatory treatment for exercising these rights

To exercise your rights contact us at info@aetherfireprotech.com or 1-855-723-8437. We will respond within 45 days.

DATA RETENTION

Personal information is retained as long as necessary to fulfill services, comply with legal obligations, and maintain business records. Signed service agreements are retained as required by applicable law and business practice.

DATA SECURITY

We implement SSL/TLS encryption, PCI-DSS compliant payment processing via Stripe, encrypted agreement storage via DocuSign, and access controls limiting staff access to personal data. No method of transmission is 100% secure.

COOKIES

Our website uses cookies to remember preferences, analyze traffic, and improve performance. You can control cookie settings through your browser.

SMS AND EMAIL COMMUNICATIONS

By providing your contact information at booking, you consent to receive transactional communications (confirmations, reminders, receipts). Marketing communications require separate opt-in. You may opt out of marketing at any time by replying STOP to any SMS or clicking Unsubscribe in any email.

CHILDREN'S PRIVACY

Our services are not directed to individuals under 18. We do not knowingly collect information from minors.

CHANGES TO THIS POLICY

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised date.

CONTACT US

For privacy-related questions or to exercise your California privacy rights, contact us at: info@aetherfireprotech.com | 1-855-723-8437 | Aether Fire Protech, 2890 N. Beverly Glen Circle, Los Angeles, CA 90077